Where is the best place to buy a suitcase? A thorough comparison of stores and online stores

  • New Trip

Update date: 2025.10.29

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When you decide to go on a trip or business trip, the first thing you wonder is, "Where should I buy my suitcase?"
Is it safer to actually see it in the store before buying, or is it smarter to get a better deal by buying online?

In recent years, the ways in which suitcases can be purchased have become more diverse.
While some people check out the actual product at electronics retailers, department stores, and specialty stores before purchasing, more and more people are comparing products online before making their selection.

In this article, we will compare the features of stores and online stores, and clearly explain how to buy the suitcase that's perfect for you.

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1. Advantages and disadvantages of buying a suitcase in a store

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The appeal of purchasing in-store is that you can actually see, touch, and check the product before purchasing.
However, it is inferior to mail order in terms of convenience and price.
Here, let's organize the advantages and disadvantages of buying a suitcase in a store.

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①The sense of security of being able to actually see and touch it

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The biggest advantage of buying in store is being able to see the actual product .
The texture and color of the material, the movement of the casters, the height of the handle, etc.
You can check on the spot the details that cannot be understood from photos and descriptions alone.

Especially for those who are buying a suitcase for the first time,
Being able to experience its lightness, quietness, and ease of opening and closing is a major reassuring point.
By actually holding it in your hand, you can get a better idea of ​​what it will be like while traveling.

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② Ability to consult with store staff

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Another attractive feature is that you can receive advice directly from professional staff .
It's reassuring to know that they can suggest the best size and type of luggage based on the length and purpose of your trip.

"I mainly use it for business trips, but I also want to use it for weekend trips" or "I want a lightweight, durable model."
Being able to communicate your needs while making your selection is an advantage that only a store can offer.

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3) However, are there limitations to the product selection and prices?

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However, buying in store also has some drawbacks.
The main problem is limited stock .
It is not uncommon for popular models and limited edition colors to be out of stock.

Also, prices tend to be a little higher than retail prices .
Physical stores require space and labor costs, so discounts and sales are often limited.
For those who want to get a good deal or compare many models,
Sometimes buying from a store just doesn't seem enough.

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💡 Summary (store purchase)

メリット デメリット
実物を見て確認できる安心感 在庫・カラーが限られる
店員のアドバイスが受けられる 価格がやや高めになることも
サイズ感・操作感を体感できる 営業時間や移動の制約がある
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2. Advantages and disadvantages of buying a suitcase online

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Online shopping is now used by many people.
Suitcases are no exception, and the number of cases where they are purchased through official websites or e-commerce malls is increasing every year.
Especially recently, there is a wider selection of products and more reviews than in stores, so you can find the perfect one from the comfort of your own home.

However, in exchange for the convenience of mail order, there are a few things to keep in mind.
Here we will take a closer look at the advantages and disadvantages of purchasing online.

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① Low prices and a wide range of limited edition models

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The biggest advantage of online shopping is the low prices and wide selection of products .
Compared to a store, there are fewer labor costs and exhibition space costs,

There are often special prices and campaigns available only through mail order.

In addition, there are a wide variety of official website exclusive models and colors available.

Many people say, "I can find designs that I've never seen in stores."

💡For example, at the New Trip official online store ,
We have a wide range of models available, from lightweight models to aluminum frame types.
Depending on the season, we also hold limited sales and novelty campaigns.

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②Compare and review are easy and less likely to fail

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Another advantage of online shopping is that it is easy to compare products with others .
You can check detailed specifications such as size, capacity, weight, and material at a glance using tables and photos.

Additionally, reviews from users who have actually purchased the product can also be helpful.
"Quietness of the casters," "height of the handle," "ease of use," etc.

Being able to find out in advance what the product will actually feel like when you use it is a benefit that only mail order can offer.

You can search and compare according to your own criteria,

Even if you are buying a suitcase for the first time, you can make a more satisfactory selection than if you were to go to a store.

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3. Be aware that it can be difficult to check the size and color.

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On the other hand, one of the disadvantages of online shopping is that you cannot see the actual product in person .
The actual colour, gloss and texture of the material may appear slightly different from the photographs on your screen.

Additionally, some people found it difficult to imagine the size, with some saying things like, "It was bigger than I thought," or "I thought it would be a little lighter."

However, in recent years, many sites have started providing high-resolution photos, videos, and size comparison charts.
Choosing a trusted brand official website can significantly reduce this risk.

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💡 Summary (online purchase)

メリット デメリット
価格が安く、限定モデルも入手可能 実物を直接確認できない
レビュー・比較がしやすい 色味・サイズ感が想像と異なる場合も
在庫が豊富でいつでも購入可能 配送・返品対応の確認が必要
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3. Which is better, a store or online store? Checklist by type

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"Should I buy it in a store or online?"
It's not a question of which is "good" or "bad," but rather which one suits your goals and personality .

Here's a quick check to see which one is right for you.

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①Compare the differences between stores and online stores

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For readers who are wondering "where to buy,"

First, we will present a comparison table that will help you understand the differences between stores and online shopping.

比較項目 店舗で買う場合 通販で買う場合
実物の確認 素材感・色味・重さ・キャスターの動きなどをその場でチェック可能。 写真・動画・レビューで確認する。詳細スペックは豊富だが実物とは差が出る場合あり。
価格・セール 割引はあるが、通販に比べると大きな値引きは少ない場合が多い。 価格競争や限定セール、クーポンで安く買いやすい。限定カラーも多い。
品揃え 実店舗ごとに取扱いが異なり、在庫に限りあり。 公式・ECモール含めて豊富。新作や限定モデルを見つけやすい。
サポート・保証 店舗での購入だと、対面サポートが受けられる場合がある。 公式通販なら保証・延長保証の申し込みやアフターサポートがオンラインで完結。返品ポリシーを確認すること。
返品・交換 購入店によるが即時対応・交換が可能なことも。 返品条件を事前に確認。公式サイトは比較的明確で安心。
利便性 その場で持ち帰り可能。営業時間や移動の手間がある。 自宅配送で購入できる。忙しい人に便利。
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②People who are suitable for purchasing in stores

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For those who want to actually touch and feel the products, or who want to choose after consulting with the staff, we recommend purchasing in store.
It is also suitable for people who travel frequently and those purchasing a suitcase for the first time.

チェックポイント 当てはまるなら
実際にサイズ感や重さを試してみたい 店舗購入がおすすめ
店員に直接相談して選びたい 店舗購入がおすすめ
購入前に操作感や静音性を確認したい 店舗購入がおすすめ
初めてスーツケースを買う 店舗購入がおすすめ
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3. People who are suited to online purchases

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On the other hand, if you're good at comparing products and want to get a good deal or find limited edition models, mail order is perfect.
It is also recommended for those who are busy and don't have time to go to the store, or for those who want to compare multiple models.

チェックポイント 当てはまるなら
価格を比較してお得に買いたい 通販購入がおすすめ
レビューを参考に選びたい 通販購入がおすすめ
忙しくてお店に行く時間がない 通販購入がおすすめ
限定カラーや新作モデルを探している 通販購入がおすすめ
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💡 POINT: If you're unsure, you can always choose to buy a hybrid!

Recently, more and more people are using a hybrid purchasing method of "checking the actual product in the store → purchasing online."

Especially on official brand sites (e.g. New Trip official store ),
We also offer a genuine product guarantee and comprehensive after-sales support, creating an environment where you can purchase with confidence even online .

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4. If you're buying online, pay attention to these points! Tips for choosing a reliable shop

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Online shopping is convenient and offers a wide range of options, but your satisfaction will vary greatly depending on which shop you choose to buy from.
It is especially dangerous to choose items that you will use for a long time, such as suitcases, based solely on price .

Here are three checkpoints to help you avoid failure.

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① Are the warranty and return policy clear?

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Suitcases are an item that gets a lot of use on every trip.
That's why it's important to check the warranty and support offered after purchase.

Reliable online shopping sites are

  • Warranty period (e.g. 1 year warranty)
  • Defective exchange and return policy
  • Repair availability

It clearly states the following:

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②It must be an official store or authorized retailer.

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If you purchase from an unofficial website, focusing only on price,
There are risks such as "not receiving the official warranty" and "being sold a counterfeit product."

So, it's a good idea to check the following before you buy:

  • Is the seller an official brand site or an authorized partner ?
  • Is there a manufacturer's warranty on the product page?
  • Is the contact information (telephone and email) clearly stated?
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3. Check the reliability of reviews and word-of-mouth

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Customer reviews are extremely helpful in determining the usability and quality of a product.
However, there are sites with extremely few reviews,
Be wary of sites that have an unnaturally high number of positive reviews.

On trusted sites,

  • There are reviews with photos and buyer names
  • There is a balance between good and bad reviews
  • The brand responded to the comment.

It is characterized by its transparency , such as:

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5. Why choose New Trip's official online store?

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With so many suitcase brands out there, why are more and more people purchasing from the New Trip official website?
The reason is that it offers the perfect combination of quality, warranty, and value for money .

Here we will introduce three points that make New Trip's official online store trustworthy.

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① "Official warranty + extended warranty" provides long-lasting peace of mind

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The longer you use a suitcase, the more wear and tear will occur on the zippers, casters, etc.
All products on the official New Trip online store come with a one-year free warranty .


In addition, those who wish can purchase an extended warranty service (for a fee)

You can extend the warranty period to cover up to two years .

🔗Click here for details → View New Trip Extended Warranty Service

💡The warranty also covers frequently used parts such as casters, handles, and zippers.
Many users support the fact that it can be used for a long time with peace of mind.

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②Full of seasonal sales and limited campaigns

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New Trip's official online store regularly holds special campaigns tailored to the season and events.
There are special sales with up to 47% off the regular price.
By checking the timing carefully, you can wisely get your ideal suitcase.

🎃 "Halloween Sale 2025" is now on!
Only available for three days from October 31st to November 2nd,
Popular models such as " 0702 Plus " and " 1101 " are now available at special prices!
Don't miss it!!

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3. Get the latest models and limited colors as quickly as possible

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New Trip's official online store will be the first to offer this product to other e-commerce sites and stores.
New models and limited colors are released from time to time.
Especially popular colors such as "Rose Gold" and "Matte Gray" are
It has become a hot topic on social media and often sells out every season.

As a special benefit only available on the official website,

  • Limited color sale
  • Pre-order for new models
  • Members-only coupons

We have a system in place to increase the number of repeat customers, such as:

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summary

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スーツケースを「どこで買うか」は、人によってベストな答えが異なります。
実際に触れて確かめたい人は店舗で、
比較してお得に買いたい人は通販で。

そして、近年は「店舗で試して、通販で購入する」というハイブリッドなスタイルも人気。
特に「New Trip公式通販」では、
延長保証・限定カラー・シーズンセールなど、公式ならではの特典が揃っています。

もし今スーツケースを探しているなら、
ちょうど10月31日から開催される「🎃ハロウィーンセール」で、
人気モデルをお得に手に入れるチャンスです。

🧳 賢く選んで、あなたにぴったりのスーツケースを見つけましょう!
👉 New Trip 公式オンラインストアはこちら

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FAQ: Suitcase lock trouble Q&A

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Q1. スーツケースは店舗と通販どちらで買う方が安いですか?

A1:一般的には通販の方が安く購入できる傾向があります。
特に「New Trip公式通販」では、季節限定セールやクーポン配布が頻繁に行われており、店舗よりもお得に購入できる場合が多いです。

Q2. 通販で買っても品質面は大丈夫ですか?

A2:正規ブランドの公式通販を利用すれば問題ありません。
「New Trip公式サイト」は全商品が正規品であり、1年間の保証と、延長保証サービスにも対応しているため安心です。

Q3. 店舗で見てから通販で購入してもいいですか?

A3:もちろんOKです。
実物を確認してから、公式通販で購入する「ハイブリッド購入」は賢い選択です。
保証・サポートがしっかりしている通販を選べば、価格面でも満足度が高くなります。

Q4. 通販でスーツケースを買った後にサイズが合わなかったら?

A4:公式通販であれば、未使用品に限り返品・交換が可能な場合があります。
「New Trip公式通販」でも、サイズミスやカラー違いなどに柔軟に対応しています。
購入前にサイズガイドを参考に選ぶのがおすすめです。

Q5. 通販で買うと配送トラブルが心配です。

A5:New Trip公式サイトでは、国内倉庫から丁寧に梱包・出荷されるため安心です。
発送後は追跡番号も発行され、配送中の破損などにもすぐに対応できる体制が整っています。