Suitcases | New Trip Official Online Store

Q: If I'm not satisfied with my purchase, can I return it?

Yes, we offer a 10-day no-questions-asked return policy . You can easily request a return or exchange online, and our dedicated customer support team will assist you with any queries. Our goal is to ensure that you can order with confidence and receive products that will satisfy you .

Q: Can I purchase New Trip suitcases at offline stores?

Yes, you can purchase New Trip suitcases at Yodobashi Camera offline stores. You can consult with a store staff member at your nearest Yodobashi Camera store, see and try out the suitcases, and then consider purchasing them.

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Family Travel Set

Introducing a set model chosen by travel enthusiasts!

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New Arrival

HINOMOTO ultra-quiet casters provide comfortable running

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New Arrival

Side-opening front opening for easy access!

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1101 Suitcase

Elegance and durability combined

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New special price

New Arrival

NewTrip Suitcase Special

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[New Trip] Ultralight Carry-on Suitcase with Expandable Storage, 0201 タイムセール

-47%

¥7,160

参考価格: ¥13,580

[New Trip] Suitcase with Expandable Storage, USB Charging, and Locking Function, 0201 Plus タイムセール

-42%

¥12,980

参考価格: ¥22,580

[New Trip] Ultra-Lightweight Suitcase with Stopper and Clothes Hooks (0701 Plus) タイムセール

-39%

¥6,980

参考価格: ¥11,580

[New Trip] Shock-Resistant Suitcase with Silent Casters and Aluminum Frame, Model 1101 タイムセール

-47%

¥13,580

参考価格: ¥25,980

[New Trip] Suitcase with Front Opening, Expandable Storage, and Stopper 0501 タイムセール

-36%

¥13,980

参考価格: ¥21,980

[NewTrip] Suitcase, PC Material with Expandable Function, HINOMOTO Ultra-Quiet Casters, 0502 タイムセール

-34%

¥14,980

参考価格: ¥22,980

[New Trip] Front-opening suitcase with stopper, 0702Plus タイムセール

-47%

¥11,580

参考価格: ¥21,980

[New Trip] Suitcase with 5 Casters, Large Capacity, and Locking Stopper, 0211 タイムセール

-47%

¥12,980

参考価格: ¥24,580

Monomi Suitcase Special

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[Monomi] Suitcase with Expandable Function, Ultra-Quiet Casters, Carry-on Size 0801 タイムセール

-52%

¥6,980

参考価格: ¥14,580

[Monomi] Suitcase with Expandable Function, Ultra-Quiet Casters, Carry-on Size 0801 タイムセール

-52%

¥6,980

参考価格: ¥14,580

[Monomi] STARIS Suitcase with Drink Holder and Clothes Hooks (0802) タイムセール

-44%

¥6,980

参考価格: ¥12,680

[Monomi] STARIS Suitcase with Drink Holder and Clothes Hooks (0802) タイムセール

-44%

¥6,980

参考価格: ¥12,680

Choose by features

Features

New Tripフロントオープン式スーツケース。PC、iPadをすっきり収納可能。

We are currently recruiting trial monitors!

If you apply, you will have a chance to try out our latest products! →

Join us and make your journey more comfortable.

@nt_newtrip

Instagram

We are currently running a monthly giveaway on our official SNS! →

We'll deliver a wealth of content, including new product information, special campaigns, and wonderful reviews from customers and influencers! Be sure to follow us on our official social media accounts!

NewTrip

Management Philosophy

New Trip's management philosophy is "quality, users and service come first."

We have a deep understanding of the responsibility and conscience of Japanese companies, and place importance on meeting the trust and expectations of our users. We have a clear belief in "improving product quality."

To provide users with products that exceed their expectations, all designs, materials, and processes of New Trip products are carefully selected with the aim of improving the user experience.

List of suitcases here

I hope you have a pleasant journey.

Sales Channel

We sell our products through e-commerce platforms as well as at Yodobashi stores across Japan.

All our products are produced with great care.

Nationwide shipping and express delivery

With delivery centers throughout Japan, we provide our customers with a comfortable shopping experience.

If your order totals more than 2,000 yen, shipping is free and your order will be delivered within 1 to 5 days.

*Excluding Okinawa and remote islands

Reliable after-sales service

We provide a sound after-sales service.

We will respond to your inquiry within 24 hours.
(Excluding weekends and holidays)

FAQ

We have compiled a list of frequently asked questions from our customers. If you have any questions, please contact us by email.

newtrip1021@gmail.com

Customer Service Hours: 9:30-19:00 (Monday-Friday)

New Trip Brand Introduction

Newtrip.online is the official website of New Trip, a popular travel brand in Japan, providing customers with an exclusive brand experience and reliable purchasing and after-sales services .

Our products are sold on online platforms such as Amazon, Rakuten, and Yahoo! Shopping , as well as at Yodobashi Camera offline stores, and have earned a high level of trust from each platform.

What are the benefits of purchasing from the New Trip official website?

When you purchase through New Trip's official website, you can enjoy the following special benefits:

✅Authenticity Guaranteed: All products are shipped from New Trip's official warehouse , not from the warehouse of a shopping platform. We only deliver authentic products .

🎁Official website exclusive benefits: We offer special time-limited sale discounts on carefully selected products every day. In addition, we are currently running a campaign exclusive to the official website where you can receive a free suitcase caster cover with purchases of 10,000 yen or more.

🛠Dedicated After-Sales Service: Get a 2-year warranty plan exclusively available on our official website, and enjoy one-on-one customer support.

🚚Fast Shipping: Ships directly from our official warehouse in Saitama Prefecture. Enjoy peace of mind with our reliable Yamato Transport service, delivering anywhere in Japan in 2-5 days . Faster than other platforms, you can rest assured your order will arrive safely .

💴 Secure Payment: We partner with KOMOJU , a leading Japanese payment service, and accept a variety of payment methods , from credit cards to QR code payments , for safe and smooth payments.

If I'm not satisfied with my purchase, can I return it?

Yes, we offer a 10-day no-questions-asked return policy . You can easily request a return or exchange online, and our dedicated customer support team will assist you with any queries.

Our goal is to ensure that you can order with confidence and receive products that will satisfy you .

What should I do if the suitcase I purchased is damaged during use?

Suitcases purchased on our official website are eligible for a 2-year warranty (1-year on other platforms).

If there is a quality problem with your suitcase within the warranty period, we will guide you through the replacement or repair process within 24 hours , all free of charge .

Can I purchase New Trip suitcases at offline stores?

Yes, you can purchase New Trip suitcases at Yodobashi Camera offline stores.

You can consult with a store staff member at your nearest Yodobashi Camera store, see and try out the suitcases, and then consider purchasing them.

Customer Service Hours: 9:30-19:00 (Monday-Friday)