Privacy Policy

Handling of personal information
Semiro Japan Co., Ltd. respects the privacy of all users of this website and will handle personal information with the utmost care.

1. Definition of Personal Information "Personal Information" means information about a living individual that can identify a specific individual based on the name, date of birth, or other description contained in the information (including information that can be easily collated with other information and thereby used to identify a specific individual) and includes a personal identification code.

2. Collection of Personal Information <br>We may collect your personal information when you register as a member, purchase a product, or make an inquiry to use this service (if you are simply browsing the website for this service, you do not need to enter any information). We will also collect your information using lawful and fair means. The personal information we collect is as follows:
a) Profile information such as name, furigana, gender, date of birth, occupation, etc.
b) Address
c) Your phone number
d) Email address
e) Password
f) Shipping information
g) Transaction history and details with our company
h) Payment information such as credit card number and bank account number
i) Information that can identify a specific individual by combining the above (including cookies).

3. Purpose of use of personal information <br>The purposes for which personal information entrusted to us by our customers will be used are as follows.
a) Accepting registration for this service, verifying identity, authenticating users, providing and improving this service
b) Order confirmation and inquiries
c) Shipping, confirmation and inquiry of products and samples
d) Replying to inquiries
e) Sending point notification emails, email newsletters, direct mail, and other information f) Information on promotions, campaigns, and services conducted by our company
g) Conducting questionnaire surveys and recording and organizing the results, as well as recording and organizing opinions received from customers
h) To investigate and analyze the usage history of the Service and use the results to improve and develop the Service and distribute advertisements
i) To respond to any actions that violate our terms and conditions regarding this service
j) For planning, drafting or implementing future Services
k) To notify you of changes to the terms and conditions, etc.

4. Provision of personal information to third parties <br>We will not disclose or provide personal information to third parties without your consent, except in the following cases.
a) When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent.
b) When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the consent of the individual.
c) When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual's consent may hinder the performance of such duties.
d) When we outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use, such as product delivery.
e) When required by law (including requests made through an investigation-related inquiry letter)
f) When prior consent has been obtained.
g) If we are short of stock, we may ask our partner to ship the product to you. In that case, we may provide your address, phone number, name, and other information to the third party for shipping purposes. However, please rest assured that your personal information will never be used for any other purpose.

5. Security Management of Personal Information <br>We will take reasonable security measures to ensure the security of personal information entrusted to us by our customers, and will endeavor to prevent risks such as unauthorized access to personal data, loss, falsification, and leakage of personal information by handling the information appropriately in accordance with relevant laws and regulations. Furthermore, when outsourcing all or part of the handling of personal information, we will thoroughly examine the suitability of the outsourcing party, stipulate matters related to confidentiality obligations in the contract, and provide necessary and appropriate supervision of the outsourcing party.

6. Disclosure, correction, deletion, etc. of personal information <br>Please contact us using the information below to disclose, correct, add, delete, suspend use, erase, or suspend provision to third parties (hereinafter referred to as "disclosure, etc.") of personal information that we have received from you. We will respond to your request within a reasonable scope after verifying your identity in accordance with the provisions of the Act on the Protection of Personal Information. In addition, if you have registered as a member, you can correct your personal information from the "My Account" menu on the website of this service.

7. Use of Cookies <br>We may use cookies to provide better service to our customers. If you do not wish to accept cookies, you can change this in your browser settings. *Cookies are pieces of information that are sent from a server computer to your browser and stored on the hard disk of the computer you are using.

8. Use of SSL <br>When entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and prevent this information from being intercepted, interfered with, or tampered with. *SSL is a function that encrypts information to prevent eavesdropping and data tampering when sending and receiving data. Using SSL makes it possible to send information more safely.

9. Regarding advertisements for our services delivered by third-party distributors <br>We provide encrypted phone numbers received from customers to third-party distributors such as Facebook and LINE, and deliver advertisements based on the results of comparing the information held by the third-party distributor. Third-party distributors will not use the encrypted information for any purpose other than delivering advertisements. If you wish to stop receiving advertisements from third-party distributors, please disable them here.

10. Contact Information <br>For inquiries regarding complaints and consultations regarding the disclosure of personal information and other matters related to the handling of personal information, please contact us at the following address: Semiro Japan Co., Ltd. Email address: newtrip1021@gmail.com

11. Changes to the Privacy Policy <br>When we make changes to the personal information we collect, the purpose of use, or other changes to our privacy policy, we will make the changes publicly available on this website.